A Community of Communities
Create a dynamic online community and empower chosen stakeholders - individuals, businesses, organization - to create their own web presence in your Community. Each entitiy receives a rich web profile that can include the following tools:
- Blogs
- Wikis
- Forums
- Document storage
- Pictures
- Calendars
- Promotion Generator
- Reviewing
- Tagging
- Private messaging
- Classifieds
Social Collaboration
Empower internal and external teams with project-based tools and web 2.0 capabilities.
- Group Building
- Idea Socialization
- Project Management
- Event Planning
- Sponsor Profiles
Each one of the above has full set of social networking tools - blogs, wiki's, discussion forums - to enable collaboration and innovation.
CRM Business Tools
Don't just encourage online community activity, capture valuable interactions and enable organized follow up and development of prospects using tools business like:
- Contact management
- Email marketing
- Opportunity tracking
- Full-featured help desk
- Project management
Central Management
The key to success with complex solutions is simple, centralized management. ConcourseConnect's Central Command Module merges backend data management and system administration into a comprehensive management toolkit. Manage integrated communities, collaboration tools and business tools along with all of the data that powers your ecosystem.
Customization & Integration
ConcourseConnect is built with a flexible, scalable architecture and highly configurable front-end interface. Java Portlets allow for the extension and customization of both the functionality and look and feel of ConcourseConnect, and the platform's appearance can be tailored to match particular branding objectives.