We help you manage customer relationships...
Import contact lists then work through them alone or with your whole sales team.
Keep a perspective on sales and where you are in the process.
Send targeted email campaigns and survey your customers.
Track issues between sales and other departments.
ConcourseSuite is the first front office application suite to integrate Customer Relationship Management (CRM), web content management and team collaboration capabilities into a single, easy to user web application. An open source Java-based application with a standards-based plug-in architecture, ConcourseSuite 6 can scale to the largest enterprise, yet delivers the ease of use and low cost required by small and medium-sized businesses.
ConcourseSuite comprises several fully integrated modules. CRM, Web and Team modules combine to meld traditional CRM functions with website authoring, content management, and Enterprise 2.0 collaboration features. With the Flex module, users can add custom functionality through the industry standard Portlet architecture.
Leads and Pipeline
Manage the entire sales cycle—from lead capture and contact management to pipeline tracking and quoting.
Make the most of your leads and grow current customers by developing compelling, trackable marketing campaigns.
Identify, track and resolve customer issues quickly and consistently with advanced action plan, case management and ticketing tools.
Enterprise Document Management
Make valuable information accessible and usable across the organization with tools for efficient document storage and management.
Get more information
View a Feature Summary
Get details about specific Modules
Learn about Customization and Integration
View flexible Deployment Options
or read our Case Studies