Collaboration by People
Posted by Phil Kessler on June 18, 2009, 8:50 AM EDT
Recently, Jet Blue tested a blog and wiki software package with 200 members of their internal training division. There was much discussion about whether to allow users to generate personal information or use the software strictly for business.
It was decided that if the JetBlue users were allowed to talk to one another, not just about innovation in learning and development programs, but also to share photos from family vacations, weddings and birthdays, they would get to know one another better as individuals, and would more easily share ideas and participate in virtual groups and projects.
As the JetBlue example illustrates, the process of getting to know one another better through the corporate community promotes adoption of the technology and generates the collaboration and innovation that companies are looking for.
Concourse Connect, a full featured collaboration package, is highly configuable and gives customers the flexibility to enable users to generate personal information from a menu of social tools. View a demo of our collaboration configuration here.
