ConcourseSuite Support

Support
Corporate
PUBLIC PROFILE

Back to topics

Discuss Issue and Case Management

Tickets & Tasks missing from home page

You need to be logged in to post messages

Tickets & Tasks missing from home page

7/23/2007 3:37 AM EDT

Hi,
When I assign a ticket or a task (within a ticket) the items do not show up on the assignees home page.
I don't thing that this is user error - is this a bug or am I missing something?
Also tickets & tasks assigned to a group don't show on the members homepage.

Thanks in advance,
Dave

1. 7/23/2007 5:04 AM EDT

I have found the answer to this -
Tickets and ticket tasks will only be displayed in the calandar if the estimated resolution date or due date is set.

1 result found