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  1. Default user photo
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    Closed Workflows In Concursive Suit
    I have evaluated the open workflow task assignment and it is working fine, i would like to configure the closed / pre defined...
  1. Default user photo
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    SLA
    Can crm implement Service Level Agreement (SLA)?
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    Can't setup email account
    java.sql.SQLException: Column 'account_password' is what is returned.
  1. Lorraine B. photo
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    Auto populate Assignment section
    Hi I'm curious, is there a way to Auto populate the Assignment section with the logged in user information? or make these fields...
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    bug in knowledge base?
    I'm getting the following error when I try to add an entry to the knowledge base. This is the first time I'm trying to add an...
  1. Default user photo
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    Email Accounts
    Can someone point me to the directions on setting up the email boxes that get watched for tickets. Specifically what is the format...
  1. Lorraine B. photo
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    Missing import tag on jsp files
    I've found two import tag missing on jsp files. Without this tag was impossible to select a contact on ticket form in...
  1. Default user photo
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    749
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    changes to email notification
    Hi all We are using centic for our support department for tracking our call tracking. We Like the fact that the system can send...
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    Workflow. Send e-mail to Contact
    I need I want to make the following changes in Centric CRM Source: - when it registers new ticket that is sent a mail to the...
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    Adding new fields
    Is is possible to add new fields to the Help Desk module and make them searchable in the system?
32 results found