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Setup and setup and setup

2/17/2008 2:53 PM EST

I've got Concursive installed and setup, but it seems that every time TomCat is restarted the program "forgets" that it's already installed. So instead of getting a login screen I have to go through the entire setup again. I don't lose anything. Once it goes looking for the database and files directories etc., it finds them and moves on, but it's still a pain.

Is there a way to get Concursive to read a setup file that's not in the tomcat tree or whatever?

1. 2/18/2008 11:13 PM EST

Since you're running from a war distribution, the application stores the location of the fileLibrary using the Java Preferences API. The actual location where this is stored depends on the OS. It seems like the fileLibrary location is unknown at deployment, which causes the installation process to run.

In catalina.out you should see something similar to:
InitHook-> Executing
Prefs-> Instance name: /usr/tomcat/webapps/centric/
ApplicationPrefs-> Using file library at: /opt/centric/fileLibrary

If you see something else post it here.

Also try to find the fileLibrary path that is saved for your war. Information on where this is saved for each OS is here:
http://www.concursive.com/ProjectManagement.do?command=ProjectCenter&section=Wiki&pid=175&subject=Uninstalling

- Lorraine

2. 2/19/2008 9:12 AM EST
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By Matt Rajkowski

Concursive Corporation
Product Design

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http://www.concursive.com/ProjectManagement.do?command=ProjectCenter&section=Wiki&pid=175&subject=Steps+for+a+successful+Linux+Installation

Look at Permissions for the Tomcat User and see if that helps.

3. 2/19/2008 4:12 PM EST

Okay, I think I get it. Even though in setup Centric lets you set the path to the file library to something other than /opt/centric_crm/* the war is deployed it defaults to looking in the /opt/ tree, and when it doesn't find itself there it assumes centric is not installed. ( I note that everytime I have to page through the setup the file library path is always set to /opt/centric_crm/*)

I *have* moved the library tree into a directory path that is backed up with all the other business related information. So what I just did is create an /opt/centric_crm/ symlink to the real directory.

This should solve the problem, yes/no? <g>

(We'll find out when I reboot. <g>)

4. 2/28/2008 1:17 PM EST

Okay well, I guess I don't get it.

I had to reset Tomcat yesterday and ended up back at the first install screen when i restarted centric, even though I have, and can click through a symlink from the /opt/centric_crm/ folder to the "real" location.

Also, I tried making /opt/centric_crm the "real" location and it still didn't matter. Centric still doesn't know its installed until I click through on each item. (Note also that I simply clicked to accept the /opt/centric_crm/ symlink and the installer said it was fine. It tracked over to the "real" location just fine.

So I guess I don't get it. <g>

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