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Unable to get Help Desk email to connect

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Unable to get Help Desk email to connect

2/5/2008 5:52 PM EST

I have a new install of the 5-User version and I am trying to set up
help desk email and when I hit test I get:

Connection failed.Please review email account properites and test again.

I know my settings are correct and have tried several different accounts.
Anybody have this happen to them and know what might be happening?

Thanks

1. 2/6/2008 12:35 AM EST

More information. Gmail accounts work and I am thinking that because my hosting provider uses self-signed certificates it throws up an error. Anybody know how to accept a certificate in the email module?

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