Not sure it belongs here. I am wondering if how to create user not using any license so that they can use help desk function.
Thanks.
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By Kevin Zhao
Not sure it belongs here. I am wondering if how to create user not using any license so that they can use help desk function.
Thanks.
By Tom Manos
You should probably use the Portal function. This feature is available for account contacts and allows them to view their own account information and tickets only.