Centric CRM 4.1 (Stable and Released)

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Assignment

Priority: Scheduled
Assigned To: Kailash Bhoopalam
Estimated Resolution Date:
10/4/2006, 12:00 AM

Ticket # 17

This ticket is open
Severity: Important
Category: Blocker
Entered by: Joe Antle 10/3/2006, 12:35 PM
Last modified: Kailash Bhoopalam 10/3/2006, 1:22 PM

Description

In "Communications" module, when a survey is taken and the respondent chooses not to respond to a question that has comments fields, will the survey be accepted and tabulated without the comments field being completed? A survey campaign in the summer had some responses not captured and the survey respondents answers were not recorded for ANY of their responses, not just the ones that they chose not to complete. Wanting to see if this is still occurring since someone at the Retail Alliance (ICE partner) questioned me about it....

Solution

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Ticket Activity

Date	Event
Joe Antle 10/3/2006, 12:35 PM	[ Ticket Opened ]
Joe Antle 10/3/2006, 12:35 PM	[ Ticket is unassigned ]
Joe Antle 10/3/2006, 12:35 PM	[ Priority set to Scheduled ]
Joe Antle 10/3/2006, 12:35 PM	[ Severity set to Important ]
Joe Antle 10/3/2006, 12:35 PM	Kailash asked me to record this issue so he could look into it for me.
Kailash Bhoopalam 10/3/2006, 1:22 PM	[ Assigned to Bhoopalam, Kailash ]

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