Concursive Professional Services

Professional
  • 223 East City Hall Avenue
  • Norfolk, VA
  • 23510
  • (877) 818-8108
Corporate
PUBLIC PROFILE

Updated Blog Roll for Some Weekend CRM Reading

Posted by Michael Harvey on April 11, 2008, 3:45 AM EDT
Michael H. photo

In the office this week we were discussing some of our favorite websites and we decided to update our blog roll to include some of them to share them with you.  I do my best to keep up with them as much as possible, but the ones we're adding now are especially relevant and very informative to the readers of this site.  We think you'll find the focus of these blogs very relevant to your top priority - your customers as well as the technology aspects you utilize for business. 

 

  • First and foremost is the OSA blog covering stories from members of the Open Solutions Alliance.  Occasionally,   you may see a few of our posts pop up there as well
  • CRM expert Paul Greenberg writes the PCGreenBlog which is just as funny as it is informative on customer management topics
  • Customer Think is a blog written by Graham Hill, a Customer Value Management specialist who covers some of the best customer related topics
  • In the TMC Net blog First Coffee David Sims discusses all the current news surrounding CRM
  • The Duct Tape Marketing blog is a great place to read up on all sorts of marketing, customer, or small business related topics
  • Matt Asay's Open Road on CNet is one of the best open source software related blogs on the web
  • The Social Customer Manifesto by Christopher Carfi is a smart blog that covers topics that include both technology and CRM
  • And finally the InsideCRM Blog- one of the main sources for CRM news and opinions online

If you enjoy and benefit from our posts and you have a little extra time, try reading a few of these other blogs too.  Chances are your time is limited, but trust me:  if you have a few moments to spare reading through some of these blogs regularly will definitely give you ideas on how to improve relationships with your company’s greatest assets - its customers.

There are no comments

Sign in to add your comment.

Recent Posts

Social Business Goals
Increase Productivity Workers can find the information and people they need faster with social...
read more
Building a Community Around Customers
John Jantsch from Duct Tape Marketing, one of the sites we listed on the blog roll last week, wrote...
read more
Managing Customer Relationships in a Recession
I recently came across an article titled “Using CRM to Win in a Recession” from CustomerThink.com. ...
read more
Updated Blog Roll for Some Weekend CRM Reading
In the office this week we were discussing some of our favorite websites and we decided to update...
read more
Adding Personalized Value with CRM Software
In a recent piece for Destination CRM on the benefits of personalization within marketing, Marshall...
read more
Use CRM to Identify Customers for Better Service, Not Zero Service
David Sims ran an insightful article in TMCnet a few weeks ago, discussing why "Firing customers is...
read more
Social networking and CRM: Are you engaging with your customers correctly?
As social networking becomes more commonplace, it is steadily creeping into the business...
read more
Want to grow your business? Think beyond the sale
The other day I was speaking to a small business owner. They told me that using Concourse Suite was...
read more
Connecting Franchises: The Extended Enterprise
In conjunction with a recent piece of Concursive news, today I wanted to talk about franchise...
read more

Go to blog