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We create our campaign messages in Microsoft Word and copy/paste them into centric. There have been a lot of issues with message formatting (for example, bullets and numbering, spacing etc.).
Any suggestions or workarounds for this?
Discuss Campaign Management
Formatting problems with Centric
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1.
5/29/2007
10:44 PM
EDT
You could try saving the word file as html and then pasting it in the editor.
2.
5/30/2007
10:43 AM
EDT
I tried that and the message looks perfect in Centric. But when the messages are sent off, they do not look the same in our webmail clients. For example, the font changes and bullets are replaced with question marks.
3.
5/30/2007
10:56 PM
EDT
I have seen this when the database is not using UNICODE, maybe that is the issue.
Which database server are you using?
For example, when using PostgreSQL, the following command creates a UNICODE database:
createdb -E UNICODE centric_crm
4.
5/31/2007
10:32 AM
EDT
We are using MySQL 5 Database Server
We created our database as stated in the Installation docs as follows ...
CREATE DATABASE centric_crm CHARACTER SET utf8 COLLATE utf8_general_ci
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