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About Custom Folder and Field

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About Custom Folder and Field

4/19/2007 12:33 AM EDT (edited)
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By tao jin

Hello,

I have created several custom folders and fields using Admin module in Account.

But i don't know how to display them in account page right now?

Thanks in advance.

tao jin

1. 4/20/2007 2:42 AM EDT (edited)

Hello, tao jin.

All custom folders and fields You have created You can find in the corresponding module.

For Account follow the path:
Accounts(display the search form)->Click button "Search"->Display the details of any account in the list (use drop down menu or click the name of the account)->In the right column of tabs click "Folders".
There is a link like name of the folder You have created in admin. Click on it and You'll see the link "Add a record to this folder". Go inside and there is a dialog form to enter the values for custom fields.

The same logic is applicable for Contacts too.

Artem Zakolodkin | Software Engineer | Corra Technology, Inc.
artem.zakolodkin@corratech.com | www.corratech.com | www.opensuite.com

2. 4/20/2007 3:37 AM EDT
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By tao jin

Thanks Artem Zakolodkin.

Tao Jin

3. 7/25/2007 6:05 AM EDT

I am facing the same problem. I am using centric crm 4.1 and i have configured it to work with MySQL.

I have added custom folder and fields in Accounts but i dont see them in accounts. I have followed the above mentioned steps. But i dont see any listed folders in "Folders"

Please suggest !!!!

4. 8/31/2007 11:54 AM EDT (edited)

This happen because when you add the custom field is not set the column "start_date" of table "custom_field_category".

I think it's a problem of centric with mysql.

Ok i've checked is a problem with mysql, it' the same of the problem in his post:

https://www.centriccrm.com/Discussion.do?command=Details&pid=109&iid=2768&cid=128&resetList=true

the script for mysql aren't correct because some fields of database are not correctly set.

In this case the field "start_date" at the insert of record must set to CURRENT_TIMESTAMP, but with mysql is set to null and the custom folder not works.

To solve this problem you can add a trigger to the field "start_date".


Marco Pancioni

Antica Bottega Digitale

www.abd.it


5. 11/11/2008 3:23 AM EST

I'm still facing the same problem. Can you give me the trigger script??

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