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ConcourseSuite CRM 6.1 (20110907) Update Available

Posted by Matt Rajkowski on September 7, 2011, 8:30 AM EDT
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This update focuses on numerous improvements to Campaigns. Here's a summary of the most recent changes:

  • Added Campaign email tracking for emails opened
  • This release allows embedding searchable folder fields directly into the Contact details page from the Admin module
  • When inputting the "from" email address the following format can now be used: First Last <email@example.com>
  • Campaign emails now have an explicit style automatically included so that the email is formatted best across multiple email clients (Yahoo IE7/8, Outlook 2007/2008)
  • Importing Contacts will flag and exclude duplicate records
  • Importing Account Contacts will flag and exclude duplicate records
  • Importing contacts no longer requires a contact's name; useful when only the email address is known

There are also some fixes:

  • Building a campaign by excluding contact types and/or account types failed if the contact had more than one type
  • Leads that were converted to an Account Contact had an incorrect access type
  • Thumbnail images could not be created when uploading certain images

The upgrade process for systems already using version 6.1 involves making sure there is a backup of the database and fileLibrary, then installing the 6.1 web application archive (.war) directly over the previous install. The application will upgrade any components.

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