Concourse Suite Online Help Section

Concursive offers a comprehensive help section, available online, to anyone using or evaluating our products. This help section is geared toward our Enterprise Edition, however, much of the functionality carries over to our Community Edition as well.

Go to the Help Site Now

Community

Concursive's ConcourseSuite and Team Elements have a vibrant community of users and developers who take advantage of the Community section of this website to share questions, answers, ideas and information. Community membership is easy, free, and is a terrific way to find support for our Solutions.

Go to the Community Site Now

FAQ & Software Downloads

Concursive offers product updates, open source versions of some solutions and additional downloads through the Community Site. In addition a FAQ for Concursive products resides in the Community Site. Community membership provides access to to the FAQ and downloads and much more.

Go to the Download Page Now

How To's

Add an account
Add a campaign
Add a lead
Assign help desk action plans
Add/Manage an account
Create a group
Create and manage contacts
Create & manage a document store
Create a message
Create a pipeline opportunity
Create a report
Create a survey
Edit an existing website
Export leads
Generate a quote
Help desk tickets
Import leads
Insert an image into email
Insert an image in a website
Outlook plugin
Utilize project features
Assign action plans (Admins)
Create an action plan (Admins)
Create folders and fields (Admins)
Lookup lists (Admins)
Manage groups (Admins)
Manage portal roles (Admins)
Manage roles (Admins)
Manage users (Admins)
Setup a project (Admins)

Making a Dual Career Switch

Tuesday, April 1st

The Wall Street Journal's Joann Lublin profiles one Concursive employee's successful transition from the factory floor to a career in software product management.

CRM: A Land of Imagination?

Wednesday, March 26th

Inside CRM's Chris Bucholtz writes about the new user experiences made possible by the latest generation of CRM tools.

Brand Fuel Uses ConcourseSuite WCM to Good Effect

Tuesday, March 25th

Brand Fuel Promotions, a leading provider of promotional items and associated e-commerce websites, is now using ConcourseSuite's integrated Web Content Management (WCM) capabilities for its own web presence. Brand Fuel worked in partnership with Concursive to develop these new capabilities as a member of the open source community that supports Concursive products.

Small Businesses Should Embrace CRM in 2008

Monday, February 17th

Inc. Magazine's Brent Leary encourages small and mid-sized companies to reap the benefits of Customer Relationship Management software.

Customer Success Stories: AlphaGraphics
Brand Fuel