On our Concursive Professional Services blog we’ve talked about a number of great tips to get the most out of customer management, from the importance of managing customer relationships in a recession to adding personalized value with CRM. But what many of our posts assume, is that you’re already working with some sort of CRM suite (hopefully, ConcourseSuite).
Today’s post is targeted more towards those who haven’t yet
One of the biggest misconceptions about CRM suites is that you need either a big company, or big budget to make best use of customer relationship software. This is entirely not the case.