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Moderator: Matt Rajkowski

SMTP without password failing

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SMTP without password failing

3/14/2011 11:19 AM EDT

By Tim Clarke

Am getting this error in catalina.out log file when users try to get a password reset sent to them.

[ERROR] com.concursive.commons.email.SMTPMessage - javax.mail.MessagingException: 501 Syntax: HELO hostname
[ERROR] com.concursive.crm.web.modules.login.actions.Login - Forgot Password -> Send error: javax.mail.MessagingException: 501 Syntax: HELO hostname

The local smtp server is running and requires no authentication (have confirmed with both a test email locally sent and event telnet:25 hand-crafted email sends too. I note that when I try to delete the username and password in the admin SMTP configuration page they automatically return when I go back in to check. The email is not sent however, how to fix this? Will they get sent again once the issue is corrected? Can I see a queue somewhere?

1. 3/15/2011 6:13 AM EDT

By Tim Clarke

A re-install fixed it. Sigh.

2. 3/15/2011 11:24 AM EDT

By Matt Rajkowski

Concursive Corporation
Product Design

Hmmm. Glad that did it. There is a build.properties file in the "FileLibrary" path that has the email properties. These should be the same ones you can see from the Admin page. Perhaps an extra character or an extra setting that got fixed by the re-install.

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