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Help desk add new ticket.

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Help desk add new ticket.

10/17/2008 8:45 AM EDT
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By Ville Leinonen

Hi all,

Can someone tells me where i can find example xml for help desk ticket creation ? Id like to use php to create new ticket for our CRM.

Br,

Ville

1. 10/22/2008 12:16 PM EDT
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By marco pancioni

You can read this section of wiki

http://www.concursive.com/ProjectManagement.do?command=ProjectCenter&section=Wiki&pid=70&subject=Using+the+HTTP-XML+API

and see the cfs-import-mappings.xml

2. 10/23/2008 12:02 AM EDT
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By Ville Leinonen

Hi,

Thank you for reply. I will test those.

Br,

Ville

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