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Mail Merge - How to implement?

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Mail Merge - How to implement?

8/23/2007 6:34 AM EDT

Search result in this forum yields that Centric CRM do support mail merge but no useful information can be found :(.
Can anyone guide me how can it be done?

thanks in advance

1. 8/23/2007 11:33 PM EDT

Found the answer in user guide :D

Quoted :
To personalize your message, you can use some command words in the message
body, as shown in Figure 9.22. When the message is sent to each individual
contact, the command words are automatically replaced with the contact's details
stored in the database. Following are the command words you can use:
$, which refers to the contact's full name
$, which refers to the contact's first name
$, which refers to the contact's last name
$, which refers to the contact's department
$, which refers to the contact's company

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