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ConcourseSuite Community Edition

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7. Can you please tell me how many users each >

7. Can you please tell me how many users each "seat" supports in the Hosted Service?''' >

8. Has any work been done on a billing_invoicing module? Have you considered using the ticketing system to log time against an activity instead? >

Action Plan Development >

Add Contact & related information >

Add an Opportunity and an associated Opportunity Component >

Adding Action Plan Support to Modules >

Adding Parameters to a Report >

Adding Portlets >

Adding support for a new database >

Adding support for a new language (locale) >

Additional installation steps to consider >

After compiling the JSP files during the Centric CRM install I got an error message java.lang.OutOfMemoryError:Java heap space. When I go within the system I get The requested page cannot be found. messages on the pages within the CRM. What happened? What can I do to resolve this? >

After compiling the JSP files during the Centric CRM install I got an error message like this Ã¢ÂÂjava.lang.OutOfMemoryError:Java heap space.Ã¢ÂÂ When I go within the system I get Ã¢ÂÂThe requested page cannot be found.Ã¢ÂÂ messages on the pages within the CRM. What happened? What can I do to resolve this? >

After compiling the JSP files during the installation I got an error message java.lang.OutOfMemoryError:Java heap space. When I go within the system I get The requested page cannot be found. messages on the pages within the CRM. What happened? What can I do to resolve this? >

Appendix A: Cloning a module >

Appendix B: Making a module webdav accessible >

Application Architecture >

Application Components >

Are there service API's available for a direct integration with other systems? >

Automated Configuration Without Human Intervention >

Build Process >

Building Action Plan Reports >

Business Management Role >

Can Centric CRM do project dependency tracking, like a Gantt chart? >

Can Centric CRM do task assignments and email alerts? >

Can Centric CRM generate a timesheet for a user to input? >

Can Centric CRM have major deals or projects that include many opportunities? >

Can Centric CRM project accounting like budget_cost_expenses tracking? >

Can Concourse Suite do project dependency tracking, like a Gantt chart? >

Can Concourse Suite do task assignments and email alerts? >

Can Concourse Suite generate a timesheet for a user to input? >

Can Concourse Suite have major deals or projects that include many opportunities? >

Can Concourse Suite project accounting like budget_cost_expenses tracking? >

Can you please tell me how many users each "seat" supports in the Hosted Service?''' >

Centric Backup File Format >

Centric CRM Framework Model >

Centric CRM Tools Package >

Code Action Classes >

Code Structure >

Coding Best Practices >

Configuration and Customization Role >

Configure cfs-config.xml >

Configure cfs-modules.xml >

Could you briefly explain the nature of the CPL License vs traditional Open Source Licenses? >

Create Install and Upgrade Scripts >

Creating Workflows >

Custom CSS and Logos for Login >

Customizing the Look & Feel >

Data Configuration >

Databases supported >

Defect Tracking >

Describe the tracking mechanisms used in your solution that states who did what and when in detail. >

Developer References >

Developer Tools >

Developing Action Plan Steps >

Development Process >

Does Centric CRM have the ability to attach any type of documents to an opportunity? >

Does Centric CRM have the ability to get the history of all the activities done related to a) an account, b) a contact, c) an opportunity? >

Does CentricCRM have the ability to create sub-opportunity (to split an opportunity when one part of the opportunity closes but the other part stays active in the pipeline)? >

Does Concourse Suite have the ability to attach any type of documents to an opportunity? >

Does Concourse Suite have the ability to get the history of all the activities done related to a) an account, b) a contact, c) an opportunity? >

FAQ about Concursive >

FAQ for Admins >

FAQ for Developers >

FAQ for Users >

Fetch a list of ALL Accounts with details requested >

Fetch a list of lookup items >

Fetch all Accounts OWNED by a particular user >

Handling Centric CRM Data >

Help Desk Module >

Hiding Form Elements >

How can Centric enable and facilitate communication within a corporate infrastructure? >

How can Concourse Suite enable and facilitate communication within a corporate infrastructure? >

How can I export leads and contacts from one CRM system to Centric CRM? >

How can I export leads and contacts from one CRM system to Concourse Suite? >

How can modules be modified for personal system customization as well as the style and presentation of the CRM? >

How do you think it will change the market's perceptions of your products? >

How stong do you see the shift in collaborative, community-oriented CRM across the entire CRM market? >

I am sending an UPDATE request and I receive a "conflict" in the response? >

I am setting some filters in the SELECT api call, but the server is sending all the records back. Why? >

I have downloaded the 5.0 version of your from your website and it installed and gave me a desktop icon-but when I open it-it gives me the Error 404 message. What am I doing wrong? >

I have downloaded the product 4.1 from your website and it installed and gave me a desktop icon-but when I open it-it gives me the Error 404 message. What am I doing wrong? >

I need to restrict the records sent from the server by setting some filters. How do I do that? >

Implementation Guide >

Implementing a Centric CRM Module >

Importing Data >

In essense, what is Centric CRM? >

Insert an Opportunity and an associated Opportunity Component >

Installation Role >

Integrating Custom CSS and Logos with Default Templates >

Integration with Asterisk >

Is it possible to read_receive email from within Centric CRM? >

Is it possible to read_receive email from within Concourse Suite? >

Is there a way to attach a contact to multiple accounts? >

Is there a way to have 'time triggered events' against help desk tickets? >

Is there an offline client for Centric CRM? >

Is there an offline client for Concourse Suite? >

Is there any integration into other systems such as Quickbooks? >

It is possible to show different parameter of form for different group of users? >

Knowledge Base Management >

List of Language Codes >

Loading system.xml Modifications Without Restart >

Loading system.xml and build.properties Modifications With Restart >

OK I installed Centric CRM. Where do I go on my web browser to get to the application? >

Object Validator >

Okay I installed Centric CRM. Where do I go on my web browser to get to the application? >

Okay I installed Concourse Suite. Where do I go on my web browser to get to the application? >

Outlook Plugin FAQ >

Partner with Concursive >

Redesigning the Application With Custom JSP Templates >

Register Module Reports >

Renaming Fields and Changing Message Text >

Renaming Modules and Menu Items >

Resolving mail server issues >

Rules Engine Customization >

Sample system.xml >

Server Setup for enabling HTTP-XML API >

Setting up a Database Server >

Setup Site-Based Permissions for objects >

Software requirements >

Steps for a successful Linux Installation >

Steps for a successful Windows Installation >

Subversion code repository >

Sync a list of Accounts within a particular time period >

System Requirements >

The product certainly seems to have a strong many-to-many emphasis. Are there business verticals where you find that particularly useful? >

Ticket Management >

Uploading Documents Outside the ConcourseSuite Web Interface >

Use Lookup Lists >

Using Centric CRM Outlook Plugin >

Using Web Services >

Using the HTTP-XML API >

What differences are there between the Community and Enterprise versions of Centric CRM? >

What differences are there between the Community and Enterprise versions of Concourse Suite? >

What does the name Concursive conjure up for you? >

What future do you see for social networking as part of CRM applications? >

What is Centric CRM? >

What is Concourse Suite? >

What is a Portlet? >

What kind of backup features does your solution have if any? >

What kind of scalability does your solution provide and how does it achieve this? >

What kind of security features does Centric CRM offer? >

What kind of security features does Concourse Suite offer? >

What querying tools does Centric CRM use? >

What querying tools does Concourse Suite use? >

Where can I go to acquire additional support & documentation? >

Where can go to acquire additional documentation >

Where can go to acquire additional support & documentation? >

Who is the administrator of the system after installation? >

Why now for the name change? >

With ConcourseSuite 5.0, what had you heard from your customers about their partner data-sharing needs which affected the final version of the product? >

Workflow Planning >

Writing Centric CRM Reports >

XML API: Accounts >

XML API: Custom Lookup Lists >

XML API: Custom Lookup Lists for Communications & Custom Fields >

XML API: Custom Lookup Lists for Custom Fields >

XML API: Custom Lookup Lists for Document Stores & Action Plans >

XML API: Custom Lookup Lists for Projects >

XML API: Custom Lookup Lists for Users,Accounts,Contacts >

XML API: Custom Lookup Lists for tickets > XML API: Custom Lookup Lists for tickets & quotes

XML API: Custom Lookup Lists for tickets & quotes

The following Custom lookups for tickets & quotes objects can be accessed by the API:

Id	Mapped Class	S	I	U	D
ticketPriorityList	org.aspcfs.utils.web.CustomLookupList	Y	-	-	-
ticketLinkProjectList	org.aspcfs.utils.web.CustomLookupList	Y	-	-	-
quoteGroupList	org.aspcfs.utils.web.CustomLookupList	Y	-	-	-
quoteProductOptionBooleanList	org.aspcfs.utils.web.CustomLookupList	Y	-	-	-
quoteProductOptionFloatList	org.aspcfs.utils.web.CustomLookupList	Y	-	-	-
quoteProductOptionTimestampList	org.aspcfs.utils.web.CustomLookupList	Y	-	-	-
quoteProductOptionIntegerList	org.aspcfs.utils.web.CustomLookupList	Y	-	-	-
quoteProductOptionTextList	org.aspcfs.utils.web.CustomLookupList	Y	-	-	-
ticketSeverityList	org.aspcfs.utils.web.CustomLookupList	Y	-	-	-

S = Select I = Insert U = Update D = Delete Y = Supported - = N/A

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About Concursive

Concursive Corporation is a software and social media company that's part of Intel Capital's portfolio. We are headquartered in Norfolk, Virginia and have offices in Melbourne, Australia and Bangalore, India.

We are the developer of ConcourseConnect, an integrated web-based software platform that brings together Social Business Software, Corporate Social Networking, Online Community, Business Directory, and CRM capabilities, as well as ConcourseSuite, a dedicated CRM solution that's deployable either on-premise or on-demand.

Concursive products are used by large enterprises, governments, universities and thousands of small businesses alike. Our developer and user community has more than 17,000 registered community members. (read more)