The ticketing system within Concourse Suite handles assigning given tasks to individuals within an organization. Trouble tickets, action plans, and campaigns can be assigned to individual users or groups throughout a system. Furthermore, these solutions can be tracked within Concourse by those assigned to it, whether group or individual, as well as those who assigned them.
ConcourseSuite Community Edition
About Concursive
Concursive Corporation is a software and social media company that's part of Intel Capital's portfolio. We are headquartered in Norfolk, Virginia and have offices in Melbourne, Australia and Bangalore, India.
We are the developer of ConcourseConnect, an integrated web-based software platform that brings together Social Business Software, Corporate Social Networking, Online Community, Business Directory, and CRM capabilities, as well as ConcourseSuite, a dedicated CRM solution that's deployable either on-premise or on-demand.
Concursive products are used by large enterprises, governments, universities and thousands of small businesses alike. Our developer and user community has more than 17,000 registered community members. (read more)
