Concursive Corporation - Community

ConcourseSuite CRM 6.1 (20120131) Update Available

Matt R. — Thu, 02 Feb 2012 13:30:00 GMT

There have been several improvements since the last announcement, here's a summary of the most recent changes:

Contacts can be exported from the search results page
PostgreSQL 9.1 drivers are now included

There are also some fixes:

Assigning leads was not triggering additional workflow, like email
Updating lookup lists in the administrator module sometimes failed
Quote logos and other types of documents did not show in the UI
Activating large campaigns could take minutes instead of just a few seconds or could fail
Sending campaigns to All Contacts, without any other criteria, would send email to Leads too

The upgrade process for systems already using version 6.1 involves making sure there is a backup of the database and fileLibrary, then installing the 6.1 web application archive (.war) directly over the previous install. The application will upgrade any components.

Getting Started With Your Own Community

Matt R. — Wed, 04 Jan 2012 13:50:00 GMT

When you've reached a point in which you are ready to start a new web site, Concursive can help by setting up a site for you with all of the content management and social networking features we offer.

The most basic question we always ask up front is what kind of site do you want?

The options are:

Web site

Setup a public site and collaborative web presence all in one. This is the option if you want to host a web site using Concursive's platform and you may or may not want any or all of the collaboration features.

http://web.preview.concursive.com

Social networking

A public special interest site that fosters collaboration around a particular theme. Users will setup profiles and communicat

ConcourseConnect and ConcourseSuite CRM Cloud Offering Improvements

Matt R. — Thu, 29 Sep 2011 14:15:00 GMT

Today we're announcing improvements for both ConcourseConnect and ConcourseSuite CRM at www.concoursecloud.com.

Starting today, the Small Business and Medium-Size Business installs receive double the storage and up to double the bandwidth! The Large Business installs maintain an already low price and high value configuration.

Get started for only $99 per month!

Customers choose ConcourseConnect because they want to increase and improve collaboration in their business or organization. ConcourseConnect helps bring people together virtually to generate and share useful information and knowledge, and to solve problems effectively. Tools for your Groups and Projects include Activity Streams, Blogs, Wikis, Documents, Issue Tracking, Planning, and Tasks. That's what you get with ConcourseConnect at ConcourseCloud – an optimized version of ConcourseConnect fo

ConcourseSuite CRM 6.1 (20110809) Major Update Available

Matt R. — Tue, 09 Aug 2011 13:15:00 GMT

The changelog for this release has several improvements:

This release has some introductory code in Admin for embedding searchable folder fields (custom fields) directly into an Account details page. This feature will be expanded upon in future releases.
Leads are now indexed for greater performance, this is similar to how Contacts and Accounts work now
Added an API service to add contacts to an existing active campaign to use for auto-responses by third-party applications (addContactToActiveCampaign)
Added API service to add a contact type to an existing contact (addTypeToContact)
Added API object to retrieve Contact Type values, useful for obtaining the typeId for a given named type
New feature to archive newsletters to ConcourseConnect when the integration is enabled; this is a great way to archive your emailed newsletters for online viewing
Leads search now defaults to showing a list of leads instead of r

What do social sites need? Users, Functionality, and Dedication.

Matt R. — Thu, 30 Jun 2011 15:50:00 GMT

We build social sites as a focal point for user-generated content. These sites require an ongoing user base, technical functionality and dedication from the site owners. Without any one of these, the site likely fails.

Users… these are the key contributors to your site. Users bring with them experience, curiosity, interests and friends. They ask questions, answer questions and post about their experiences. They have a desire for the latest news, events and offerings. Users share the information on the site.

Functionality… to engage your users. Users read, share and comment on content. They often post news, events and photos. Most are open to creating a social profile. The site functionality needs those features and a solid user experience to encourage them to participate. Other features help the site owners learn from the community including challenges, polls and surveys.

Dedication… to adapt to your users and keep your site fresh.

ConcourseSuite CRM 6.1 (20110630) Update Available

Matt R. — Thu, 30 Jun 2011 14:10:00 GMT

This CRM update focuses on API issues in which Contacts were not readily displayed in the CRM after inserting them. The update also indexes Account and Contact email, phone and addresses when created using the API. If you've been using the API it is advised that you re-index the disk index after the upgrade.

Some minor features have been added as well. Users can now use the top search bar to find contacts by email address. Previously users could only search by email addresses within the advanced search of the contact module.

The upgrade process for systems already using version 6.1 involves making sure there is a backup of the database and fileLibrary, then installing the 6.1 web application archive directly over the previous install. The application will upgrade any components.

Direct Download Link

Social Business Goals

Matt R. — Thu, 09 Jun 2011 15:30:00 GMT

Increase Productivity

Workers can find the information and people they need faster with social tools. Social tools also make internal information and business processes more visible, findable, and shareable, and makes it possible to see who knows what.

Find ways to compare your productivity levels to see if there is an increase.

Employee Engagement

Social Business Software helps your users collaborate and discuss online. Your workers will spend less time in e-mail and more time in collaborative interaction.

This goal can be measured by reviewing email volume and by periodically conducting employee satisfaction surveys and gaining feedback from the users of the system.

Innovation

Innovation can come from anyone and everyone.

Idea Management includes an idea submission area which can be used to discuss and track successful ideas. Use innovati

You can do really great things, and here's how

Matt R. — Tue, 26 Apr 2011 14:00:00 GMT

At Concursive, we pride ourselves on creating comprehensive products and platforms which are easy to compile, install, upgrade and customize from source. Take for example, ConcourseSuite CRM: once installed, the application works just as well on a disconnected network as it does on the Internet. ConcourseConnect, the enterprise social computing and social networking platform, achieves the same goal, but when connected to the Internet it takes advantage of additional resources when they are available and configured: Google Maps and Geolocation APIs, Google Analytics, Twitter API, Facebook Sharing, Authorize.net and Web Services for Remote Portlets.

Installation is a snap, as the products only require a Java installation, Apache Tomcat Web Server and PostgreSQL Database Server. The Portlet Portals, cache and distributed cache, indexed searches, APIs, Workflow Engine, Decisioning Engine, Messaging and Security are all embedded without additional servers and services to manage

How Enterprise 2.0 Are You?

Matt R. — Tue, 12 Apr 2011 18:00:00 GMT

To kick off some announcements around ConcourseConnect (Enterprise 2.0 Web Application) and Mobile, I've produced an Enterprise 2.0 tribute video.

ConcourseSuite CRM 6.1 (20110405) Update Available

Matt R. — Tue, 05 Apr 2011 14:00:00 GMT

Today's update improves the experience for users using Internet Explorer 9. This update also contains updated libraries to improve caching and background scheduler performance.

This update also includes previously released improvements that were made for locales that were not directly implemented and should have worked, like en_GB.

The upgrade process for systems already using version 6.1 involves making sure there is a backup of the database and fileLibrary, then installing the 6.1 web application archive directly over the previous install. The application will upgrade any components.

ConcourseSuite CRM 6.1 Released

Matt R. — Mon, 07 Mar 2011 14:00:00 GMT

ConcourseSuite reaches version 6.1. CRM users will notice improvements to the Leads and Marketing modules, while a number of improvements correct issues that have been reported since the previous release. The development team has squeezed in updates to a number of libraries which extends support to newer versions of PostgreSQL and Asterisk. Please take the normal precautions for upgrading (like backing up the previous version, database and storage files). (download link - 65 MB)

Here's the changelog...

MECCA Networks

Dave R. — Fri, 31 Dec 2010 15:20:00 GMT

Big Opportunities... All "Local"... Now Possible

Early Access Releases

Matt R. — Mon, 27 Sep 2010 13:50:00 GMT

Concursive is currently deploying customers on unreleased versions of ConcourseConnect 3.0 and ConcourseSuite 6.1. We have been fine tuning the releases for several months and they represent the best versions we offer. ConcourseConnect 3.0 includes features like Importing Users, a Photo Gallery, Streamlined Invitations, a 3rd party client API, UI improvements and a video module for the final release. We have done some integrations that customers can try, like OpenMeetings support. ConcourseSuite 6.1 is all about product consistency and stability. The 6.1 release might include a few unannounced features we are working on.

The commercial versions of our products include the ConcourseConnect Management plug-in which allows ConcourseConnect user data to be vi

中文圈子 review "我是中国人" (3/5)

顾紫. — Wed, 14 Jul 2010 02:00:26 GMT

我是中国人

ConcourseConnect 2.0.1 Released

Matt R. — Wed, 07 Jul 2010 13:45:00 GMT

This release of ConcourseConnect is compiled for Java 5 and up. We've fixed a wiki export bug and added some proxy parameters for those that need them. The compiled version is available now (direct download link – 36.1 MB) and with it comes our stable Enterprise 2.0 and Collaboration Suite integrated with Concursive Services. You can also download the source from Google Code and SourceForge.net.

Here are the highlights from ConcourseConnect 2.0:

Twitter-like activity stream for collaboration and status updates
Facebook-like rich user profiles
Email subscriptions which include activity stream updates
ConcourseConnect 2.0 Released

Matt R. — Fri, 18 Jun 2010 14:00:00 GMT

Today we're releasing ConcourseConnect 2.0. The compiled version is available now (direct download link – 36.3 MB) and with it comes our stable Enterprise 2.0 and Collaboration Suite integrated with Concursive Services. You can also download the source from Google Code and SourceForge.net.

Here are the highlights from ConcourseConnect 2.0:
- An intelligent Activity Stream for rapid collaboration and status updates
- Email subscriptions which include activity stream updates
- A very functional Wiki with inter-profile wiki links and exporting to PDF
- Improvements to Ideas, Blog, Reviews, Discussion Forum
Ning Comparison

Dave R. — Thu, 13 May 2010 14:40:00 GMT

Read the fine print

A "Private Facebook": Sometimes 400 million is too many

Dave R. — Thu, 13 May 2010 12:05:00 GMT

Some new marketing taglines we're (jokingly) considering

Happy First Anniversary ConcourseConnect!

Matt R. — Wed, 12 May 2010 14:00:00 GMT

Today marks the one year anniversary of ConcourseConnect. There's a lot to take away during the last year, but perhaps the most important is that ConcourseConnect has proven that is a stable solution for enterprise collaboration. Let me break this down...

ConcourseConnect is successfully in use in production by customers that were paying for Jive SBS, Ning, and others. Concursive supports these communities through our Enterprise support package. In many situations, partners become the community managers and have gone through extensive Concursive training to provide social networking solutions to their customers.

The Open Source version of ConcourseConnect has reached 6,700 downloads, which comes out to at least 550 downloads a month. That doesn't include the direct source code checkouts either. ConcourseConnect has to be the easiest, full-featured social networking software to install, especially compared to other wiki and collaborat

ConcourseSuite CRM 6.0 Released

Matt R. — Tue, 13 Apr 2010 12:30:00 GMT

Today we've released ConcourseSuite 6.0. The trial version is available now (direct download link) and with it comes our latest CRM for up to 5 users. We've completely changed the marketing module, and we've also updated all of the HTML to be compatible with the latest browsers. Version 6.0 now runs perfectly fine on Java 6 and Apache Tomcat 6 (although you could get 5.0 to work with some configuration). Under the hood we've further adopted Java Portlets and the Accounts details page is now a portal all by itself, which allows for some impressive customization.

One major shift in thinking was around permissions. There are still many granular permissions, but the default record sharing permissions result in easier sharing of CRM data among smaller groups of users.

We do not yet have the upgrade scripts from 5.0 and we need your feedback as to when/if we should w

Planning for ConcourseConnect 2.0

Matt R. — Thu, 11 Mar 2010 20:30:00 GMT

Now that 2.0 could be released at any moment, I wanted to do a quick write up of what to expect. You can read the entire software change report in the ConcourseConnect 2.0 Software Changelog Wiki which describes the improved functionality, but what about the actual process of upgrading?

For Users, things will just work better. Better browser compatibility, fewer clicks to do the same things, and curiously new portlets. Users will generally 'get' these portlets.

For Community Managers, I can't think of anything that needs to be configured before you start using 2.0. If you haven't been using the embedded ratings links... (Do you like this content, etc.), then you'll want to because those ratings can influence the way portlets display data. New to this release is an optional tie-in with ConcourseSuite. If you

ConcourseConnect Open Source Licensing

Tom M. — Wed, 03 Jun 2009 13:35:00 GMT

I thought I'd take a moment and talk about the way we license ConcourseConnect, and why.

Connect is licensed under the GNU Affero General Public License Version 3 (AGPL), which is OSI approved, and very similar to the GPL3. It is a "viral" license, in that any modifications you make to the code must also be redistributed under the AGPL, and the same applies if you provide Connect to users over the network.

We chose the AGPL because it provides the most freedom to the community and insures that all improvements and bug fixes are shared and can become a part of the main distribution. All users and providers of the system realize the benefits.

What this means to you as a provider of the application is that the AGPL requires that the complete source code of your version be made available to any netwo

Strong Coffee Networking Group review "Like the Name" (4/5)

Dave R. — Sun, 10 May 2009 12:40:57 GMT
I really like the name of the group. Will you guys doing anything other than drink strong coffee?

Social Software and Customer Relationship Management All Grown Up: Social, Business Software

Matt R. — Sat, 28 Mar 2009 20:00:00 GMT

After attending a moving presentation from Don Tapscott (of Wikinomics fame) at the Enterprise 2.0 conference in Boston, almost two years ago, I felt encouraged about the work Concursive was doing with centralized tools for businesses. The CRM had the right features for sales force automation and document management, and managers were happy seeing daily roll-ups of opportunities and action planning. Don had convinced me that there needed to be more collaborative elements in the business process, "a paradigm shift."

Live Sample Sites and Early Access Program: Two New Ways to Explore ConcourseConnect

Jeff H. — Fri, 27 Mar 2009 20:30:00 GMT

We're excited to announce the launch of six live sample sites based on common use cases for our ConcourseConnect product.

We've set up six fully functional sample sites to provide an interactive way to learn more about ConcourseConnect and to provide inspiration for your projects by illustrating some key use cases.

Each of the sites highlights a different implementation of the platform while illustrating the six default configurations available with ConcourseConnect. These configurations include variations in layout, functionality, selection and location of various content portlets, etc.

Visit our Solutions page to access the sites and view a short description of each.

In addition, our Early Access Program is now live. This program gives the community a chance to access the beta version of ConcourseConnect. To learn more about the program,

Concursive Corporation - Community

ConcourseSuite CRM 6.1 (20120131) Update Available

Getting Started With Your Own Community

ConcourseConnect and ConcourseSuite CRM Cloud Offering Improvements

ConcourseSuite CRM 6.1 (20110809) Major Update Available

What do social sites need? Users, Functionality, and Dedication.

ConcourseSuite CRM 6.1 (20110630) Update Available

Social Business Goals

Increase Productivity

Employee Engagement

Innovation

You can do really great things, and here's how

How Enterprise 2.0 Are You?

ConcourseSuite CRM 6.1 (20110405) Update Available

ConcourseSuite CRM 6.1 Released

MECCA Networks

Early Access Releases

中文圈子 review "我是中国人" (3/5)

ConcourseConnect 2.0.1 Released

ConcourseConnect 2.0 Released

Ning Comparison

A "Private Facebook": Sometimes 400 million is too many

Happy First Anniversary ConcourseConnect!

ConcourseSuite CRM 6.0 Released

Planning for ConcourseConnect 2.0

ConcourseConnect Open Source Licensing

Strong Coffee Networking Group review "Like the Name" (4/5)

Social Software and Customer Relationship Management All Grown Up: Social, Business Software

Live Sample Sites and Early Access Program: Two New Ways to Explore ConcourseConnect