Viewing Campaign Details |
Top Previous Next |
Campaigns can be either running campaigns, which is a campaign where all details are known and no adjustments are required, or an inactive campaign, which is a campaign where one can introduce changes and make additions to the campaign parameters. When you click the name of a Running Campaign in the overview, you will navigate to the multi-tabbed Campaign Details page, as shown in Figure 1.
Figure 1 Active Campaign Details The sub-tabs on the Campaign Details page listed are:
By clicking a person’s name, you can view that person’s response.
When you click an inactive campaign name on the campaigns list, the Campaign Details page is displayed. You can define campaign attributes including groups and messages. You can also rename, activate, or delete a campaign. Adding Recipients to Active Campaigns Selecting the Recipients sub-tab, as shown in Figure 1, lists the recipients of the campaign message, as shown in Figure 2.
Figure 2 Viewing the Recipients Page To add a new recipient, click the Add Recipient link. The Add Recipient pop-up window is displayed, as shown in Figure 3.
Figure 3 Adding Recipients Click the Select link beside the contact to add the contact to the recipient list. The recipient list is updated with the new entry, as shown in Figure 4.
Figure 4 Updated Recipient List Recipients can also select to unsubscribe to campaign emails by selecting the No Email Please option in the contact record, as shown in Figure 5.
Figure 5 Unsubscribing Emails in the Contact Record The field Email/Messages on the Account History page enables you to check if the recipient has chosen to unsubscribe email messages, as shown in Figure 6. If this option is selected, it indicates that the recipient has unsubscribed to receiving messages.
Figure 6 Viewing the Account History Page |