Viewing the Mailbox

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ConcourseSuite includes an internal messaging system that enables you to send messages to other users of the solution.

Click Mailbox on the menu bar to access the mailbox. The default folders available are:

Inbox
Archived Messages
Sent (Outbox)

You can perform the following tasks:

Viewing details of a message
Replying to a message
Forwarding a message
Deleting a message

Sending an Email

To compose a new message, click New Message. You can send an email to leads, contacts, employees, and so on.

 

Mailbox

Figure 1 Accessing Mailbox

The following steps enable you to send an email:

1.Click New Message.

The New Message page is displayed, as shown in Figure 2.

 

sending_email

Figure 2 Creating a New Message

2.To add a recipient, click Add Recipients.

A pop-up window is displayed, as shown in Figure 3. By default, a list of contacts is displayed. You can also send messages to employees, account contacts, members of your projects, and leads by selecting an appropriate option from the drop-down menu, as shown in Figure 4.

 

adding_contacts

Figure 3 Adding Recipients to the New Message

3.Select the recipients to whom you want to send the message and click Done.

 

selecting_recipients

Figure 4 Selecting the Recipients

4.Add the subject and body of the message.
5.Click Send.

The new message, you composed, is sent.