You can access the History page by clicking the History sub-tab on the Contact Details page, as shown in Figure 1. History enables you to view information related to a contact.

Figure 1 Accessing History from the Contact Details Page
Using the History sub-tab, you can view the history of a contact, for example the activities, tickets, and so on related to the contact. This sub-tab provides the following information, as shown in Figure 2:
You can add a note by clicking Add a Note.
You can view a specific set of history items by setting a filter. Click Filters to set a filter. You can set a filter, by selecting the relevant checkboxes, as shown in Figure 2. To activate the filter, click Apply Filter.
You have the option of clearing or selecting all the filters. The page displays all the filtered data with the following information:
• | Last date of modification |

Figure 2 Viewing the History Page
Click to view a context menu. You can select from the options to view or modify details of each activity.
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