How Does This Module Help You? |
Top Previous Next |
In ConcourseSuite, customers are referred to as accounts. The Accounts module enables you to manage information about your accounts. This module provides answers to the following queries:
This module also provides a publicly-accessible interface which the customer can use to view information, enter trouble tickets, or request for information. This module provides information, context, and process, so that you can efficiently track customer transactions, create new sales opportunities, and serve customers. You can access the Accounts module by selecting the Accounts tab, as shown in Figure 1.
Figure 1 The Accounts Menu Bar |