Interactive surveys in your campaigns help in making your business effective, by enabling more involvement from customers. Campaigns and surveys also make your relationship with your customers long-standing and mutually beneficial. They help expand your business through word-of-mouth advertising.
ConcourseSuite’s Communications module can be used to:
• | Register campaigns and control their execution |
• | Send a single message to multiple recipients |
• | Schedule campaigns for later delivery |
• | Create an interactive forum for exchange of ideas and information |
• | Track and analyze campaigns that have been executed and activate |
Click Communications to access this module. A menu bar located on top of the screen displays individual links to each feature, as shown in Figure 1.

Figure 1 The Communications Menu Bar
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