Adding Messages |
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A message must be used in a campaign. You can draft and save a number of messages in advance and then use them for your campaigns. Click Messages on the module’s main menu to view a list of all available campaign messages, as shown in Figure 1.
Figure 1 Messages List To view how a message looks to its recipient, click the message name. The Message Details page is displayed, as shown in Figure 2. Clicking
Figure 2 Message Details To add a new message, click the Add Message on the Message List page, as shown in Figure 1. The New Message page is displayed. Specify the name, internal description, and access type of the message. You can select from the following access types:
You can compose a message and can attach documents to it. For more details, refer to Sending Messages.
Figure 3 The New Message Page Note: You must specify the sender’s address in the From field. Enter the subject of the message and the content. You can use a multi-featured text/HTML editor to make your message more appealing.
Figure 4 Modifying a Message To personalize your message, you can use some command words in the message body, as shown in Figure 4. When the message is sent to each individual contact, the command words are automatically replaced with the contact’s details stored in the database. Following are the command words you can use:
You could, for example, begin your message with "Dear ${name}", and finish with "Looking forward to further cooperation with ${company}". Once you are satisfied with your message, click Update Message to save the message and return to the Message List page. |