Viewing the Help Desk Dashboards Page

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The Help Desk module can be accessed by clicking the Help Desk tab. The Help Desk menu bar is displayed, as shown in Figure 1.

 

Helpdesk_menubar

Figure 1 The Help Desk Menu Bar

The Dashboards page is the default page in the Help Desk module. The Dashboards page displays the module data in graphical or tabular format. The dashboards are configured in the Admin module. For more details, refer to Configuring Dashboards.