Understanding Communications

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This chapter provides information on the Communications module of ConcourseSuite. This module enables you to arrange, execute, and monitor promotional campaigns, which lead to long-standing relationships with customers through pro-active communication.

This chapter consists of the following sections:

How Does This Module Help You?
Accessing the Dashboards Page
Accessing the Communications Overview
Viewing Campaign Details
Using Campaign Builder
Adding a Campaign
Adding Groups
Adding Messages
Adding Attachments