Adding Attachments |
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You can add campaign attachments to make your campaigns informative and to get your customers more involved. You can attach the following items to the campaign:
You can attach files and address update requests to a campaign directly, but you must create drafts to attach surveys. Click Attachments on the module's main menu. The Create Attachments page is displayed, as shown in Figure 1.
Figure 1 The Create Attachments Page The Surveys link enables you to access the available survey list, as shown in Figure 2.
Figure 2 Surveys List When you click a survey name, the survey details page is displayed, as shown in Figure 3. The page displays the following information:
In the body of the survey, you can view:
On the details page, you can perform the following tasks:
Figure 3 Survey Details To add a new survey, click the Add a Survey link. An entry form is displayed, as shown in Figure 4. Follow the survey wizard to create your survey, by entering the following details:
This text is displayed when the user clicks the link to take a survey.
This text is displayed when the user submits the survey. Note: Ensure that the introduction text is a concise and catchy introduction to the survey.
Figure 4 Survey: Adding a Survey Clicking Next displays a page that enables you to compose your survey, by adding as many questions as you like. The page displayed is shown in Figure 5.
Figure 5 Survey: Adding Questions To add a question, click the Add a Question link. A question template is displayed. Enter the question and select its type from the Question Type options, which includes:
In the open-ended question type, users taking the survey answer the question in their own words.
Note: The Edit Items tab is enabled for the questions in the items list. Use this tab to list all possible answers you provide to a question. The details of the survey are displayed by clicking Preview. The survey details are listed, as shown in Figure 6.
Figure 6 Preview a Survey To modify the survey, go back to the Survey Details page. You can also delete the survey and begin a fresh survey. |