ConcourseCRM
Build Relationships, Close More Business
ConcourseCRM is an enterprise class customer relationship management solution that integrates seamlessly with the other modules of ConcourseSuite. With a full range of complementary tools, ConcourseCRM enables businesses to generate new leads, manage the sales process and manage and service existing customers.
Features
- Leads and Pipeline
- Manage the entire sales cycle—from lead capture and contact management to pipeline tracking and quoting.
- Marketing
- Make the most of your leads and grow current customers by developing compelling, trackable marketing campaigns.
- Customer Service
- Identify, track and resolve customer issues quickly and consistently with advanced action plan, case management and ticketing tools.
- Enterprise Content Management
- Make valuable information accessible and usable across the organization with tools for efficient document storage and management.
Centric CRM is now Concursive
Wednesday, December 12th
Centric CRM has changed its name to Concursive. Read the press release to learn why.
ConcourseSuite 5.0 Released
Wednesday, December 12th
Concursive is pleased to announce the release of ConcourseSuite 5.0 (formerly CentricCRM). New features include web content management, flexible Portlet architecture and many improvements to the core CRM functionality.
Concursive Draws Closer to CRM and Collaboration Fusion
Wednesday, January 9th
The 451 Group's China Martens analyzes Concursive's fusion of CRM, web content management, and team collaboration capabilities.
The Big Switchover
Thursday, December 13th
TMC Net's David Sims interviews Concursive executives on the new name and product.
Don't Call It Centric CRM
Wednesday, December 12th
Destination CRM.com's Jean Thilmany reviews the many new capabilities in ConcourseSuite 5.0.
CentricCRM Reinvents Itself
Wednesday, December 12th
CRM Buyer's Erika Morphy writes about the advantages of ConcourseSuite's integration of CRM and web content management.
- Customer Success Story: AlphaGraphics